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For support, please visit our Contact Us page and complete the form. Or, check out the frequently asked questions below.
Frequently Asked Questions
C-AR
- How do I reset my password?
- How do I reset my security questions?
- How do I view my invoices?
- How do I download a PDF of an invoice?
- How do I download multiple invoices?
- How do I add my payment method (Bank Account or Credit Card)?
- How do I pay my invoice?
- How do I make a partial payment on an invoice?
- How do I access my historic invoices?
- How do I pay a statement?
- A vendor sent me an invoice and when I tried to log in at versapay.com, I couldn’t pay it because I don’t think I have an account. When I tried to create one, I was prompted to contact Support. What should I do now?
- How do I create a Versapay account?
- I’ve been locked out of my account. What do I do?
- How do I update my email address?
- I have questions about my invoice. Who can I speak to?
- I have concerns about the charges on my invoice. Who can I speak with?
- How do I change my contact information or mailing address on my Versapay account?
- The previous owner/user of our Versapay account is no longer with the company and I cannot access the platform. How can I get access to the system?
PayPort
- How do I reset my PayPort password?
- How do I reset my PayPort security questions?
- How do I change my password?
- How do I request funds?
- How do I change the language of the user interface?
- How do I check the transaction status?
- How long does it take for a transaction to deliver?
- How do I verify a bank account?
- How do I create a batch file?
- How do I upload a batch file?
- Does PayPort have an API?
- Are there minimum fees associated with PayPort Services?